Privacy Policy
BuildButler Privacy Policy — how we collect, use, maintain, and disclose user information.
Overview
This Privacy Policy outlines how BuildButler, LLC ("BuildButler", "we", "us") collects, uses, maintains, and discloses information from users ("you", "User") of our websites and products.
Information Collection
Personal Information
We collect personally identifiable information when you register for an account, subscribe to a plan, or interact with our services. This may include:
- Name
- Email address
- Mailing address
- Phone number
- Company name and role
You may visit our website anonymously. You are not required to provide personal information, but certain features may be unavailable without it.
Automatic Collection
When you access our services, we automatically collect non-personal data including:
- Browser type and version
- Device information and operating system
- IP addresses
- Cookies and web beacons
- Usage statistics and page views
- Referring URLs
Third-Party Analytics
We use third-party analytics tools that employ cookies and tracking technologies to compile statistical reports on product usage and user activity. These tools help us understand how our services are used and improve user experience.
Data Usage
BuildButler processes personal data to:
- Provide and improve services: Deliver the Licensed Software, process transactions, and enhance product functionality
- Customer support: Respond to inquiries and resolve technical issues
- Personalization: Customize user experiences based on preferences and usage patterns
- Communications: Send product updates, newsletters, and promotional content (with opt-out available)
- Analytics: Understand software usage patterns, diagnose issues, and improve performance
- Security: Detect and prevent fraud, abuse, and unauthorized access
Data Protection
We employ industry-standard security measures to protect your information:
- Encryption: SSL/TLS encryption for all data in transit
- Access controls: Role-based access restrictions for internal systems
- Infrastructure: Secure hosting with regular security audits
- Data minimization: We only collect data necessary for providing our services
BuildButler does not access, store, or process your source code, credentials, or secrets. We collect only build metadata, test results, and pipeline stage information from connected Jenkins instances.
Data Sharing
BuildButler does not sell, trade, or rent your personal information to third parties.
We may share data with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (for subscription billing)
- Cloud hosting providers (for infrastructure)
- Email service providers (for communications)
- Analytics providers (for usage insights)
All third-party providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes specified.
Data Retention
We retain personal data for as long as your account is active or as needed to provide services. Build and test data retention periods are determined by your subscription plan. You may request deletion of your data at any time.
Your Rights
All Users
All users have the right to:
- Access their personal data held by BuildButler
- Request correction of inaccurate data
- Request deletion of their account and associated data
- Opt out of marketing communications
- Export their data in a portable format
GDPR Rights (EU Residents)
If you are a resident of the European Union, you additionally have the right to:
- Access: Obtain a copy of your personal data
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing of your personal data
- Data portability: Receive your data in a structured, machine-readable format
- Object: Object to processing of your personal data for certain purposes
- Complaint: File a complaint with your local data protection supervisory authority
CCPA Rights (California Residents)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. BuildButler does not sell personal information.
Cookies
We use cookies to enhance your experience. You may configure your browser to refuse cookies, but this may limit functionality. Our cookies include:
- Essential cookies: Required for basic site functionality
- Analytics cookies: Help us understand usage patterns
- Preference cookies: Remember your settings and preferences
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
BuildButler may update this Privacy Policy at any time. We will notify users of material changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Last updated: March 2026